03 . Inventory Control
Our inventory control module gives the users instant access to real-time data to track stock levels by item, location, item class, and view historical usage.
It also enables users to access real-time inventory availability and determine where the order is in production.
The Libra inventory control module covers all aspects of the order cycle.
Users can also benefit from other features such as:
- SQL Server 2008+
- Windows Presentation Foundation (WPF)
IDS offers 1 day implementation services to make sure the application is deployed correctly on the server and client computers. Backup setup is also part of the implementation.
You will receive free upgrades during the warranty and/or maintenance period. Upgrading will guarantee that you take advantage of the new features and capabilities right away.
IDS offers complete training on the installed software, how to use the software, how to back-up the database and other technical details.
IDS monitors the system for up-time and track its error log ensuring all issues are escalated and promptly resolved. Support includes the following:
- Analysis and bug fixing when notified
- Minor enhancements/changes
- Provision of patches/updates bug fixing for software
IDS adopts a well-developed procedure for recording calls, following up on our clients, and providing general support. We usually call you back within 24 hours with a solution at hand for most situations. Emergency calls are taken seriously and given priority with the intention to provide immediate solution to the problem(s).