The services that IDS provided are directly related to setting up and operating the M.O. information system. These services include preparing the necessary study and output the needed reports and documents for the inception of M.O. The study, reports, and documents are financial, legal, administrative, and information system related. Our experts in law, public administration, modernization and reform, finance and business administration, and quality will perform the study. The services that IDS provided are listed below:

Provide training to the MOIM/DGLA&C technical staff and any required End-user municipality administrators in order to operate M.O.


  • Review in detail all relevant documentation pertaining to the M.O. development (year-end financial accounts, next year budgets, etc).
  • Analyze needs of municipal user and data as well as the compatibility requirements with local administration information system in order to make use of available data.
  • Develop the M.O. organization chart based on objectives, tasks, human resources, positions, and work procedures. The organization chart will also be based on laws that govern M.O. responsibilities, privileges, and scope.
  • Determine the human resources needed to operate M.O. with their qualifications and the corresponding job descriptions.
  • Review MOIM/DGLA&C organizational structure in order to finalize the typology of users for using M.O. data and their access rights.
  • Provide and describe the procedures and tasks to be done by the M.O. staff.
  • Conduct the necessary meetings, interviews, and workshops with the identified stakeholders in order to collect the required data for building the M.O. information system.
  • Prepare sets of information/questionnaires to be filled by municipalities and needed for the mission of M.O.
  • Define means of data exchange between municipalities and M.O.
  • Define policies and properties that identify municipal classes and dimensions.
  • Define and design different sets of booklets depending on the kind of municipalities and their activities. These sets can be assigned dynamically. In other words, municipality A can be of the same kind of Municipality B and fill same booklets for reporting, but A might fill an extra document in relation to a specific project of specific nature and size. We will have at the end few types of booklets depending on the municipality class similar to what the ministry of finance has for different classes of commercial companies.
  • Rely on existing laws and decrees to establish a unit to operate the M.O. and possibly conduct amendments on existing legal or administrative documents and current organizational charts.
  • Identify the authorities to be given to the future responsible of M.O.
  • Find ways that encourage municipalities to cooperate and send these reports.
  • Assess existing IT Infrastructure and prepare a TOR for the required hardware.
  • Implement a specific method in order to determine M.O. technical requirements.
  • Analyze the requirements.
  • Prepare detailed M.O. design document.
  • Design the software needed in terms of the content and structural model.
  • Present an updated work plan and detailed implementation schedule including training, services, and workshops.
  • Prepare prototypes of M.O. end-user interfaces and run an end-user validation process in terms of required functionalities.
  • Provide a quality assurance plan.
  • Implement a software pilot version at the MOIM/DGLA&C pilot site.
  • Enter municipal budgetary data (financial statements) for selective municipalities for validation purposes.
  • Perform Users Acceptance Testing (UAT) and any necessary updates.
  • Formulate a security plan, backup plan, and disaster recovery plan.
  • Perform continuous monitoring of the software performance.
  • Provide technical documentation and software User Manuals.

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